Service & Support
We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at contact@support.inspirehealing.store. This quick and simple step will help us provide a speedy resolution.
Because products are made to order, we do not accept general returns or sizing-related returns.
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please email us with these details at contact@support.inspirehealing.store
Refunds Policies
Product Orders Refund Policy
Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Donations and Tips Refund Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.inspirehealing.store. We’ll be happy to troubleshoot the problem and find a resolution for you.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International Orders
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.
The Details
'Will lifting heavy weights make me look bulky?'
- Actually, it's quite the opposite! Because estrogen levels are lower in our 40s and 50s, it is physiologically very difficult for women to build 'bulky' muscles. Instead, strength training creates a toned, lean look and - more importantly - increases your metabolism so you burn more energy even when you're resting.
'I have bad knees/back. Is this safe for me?'
- Strength training is actually one of the best ways to fix joint pain by strengthening the muscles that support those joints. We start with 'regressions' - like doing squats into a chair or push-ups against a wall - to build your foundation safely without overstressing your joints.
'How many days a week do I really need to do this to see results?'
- Consistency beats intensity. Just two (2) 30-minute sessions a week are enough to see significant improvements in bone density and mood. You don't need to live in the gym; you just need to send that 'strength signal' to your body at least twice a week.
'I'm always so tired. Won't working out make me more exhausted?'
- It feels counterintuitive, but strength training actually boosts your energy. It helps regulate cortisol (our stress hormone) and improves sleep quality. Most women find that once they get through the first two weeks, their daytime 'brain fog' and fatigue actually start to lift.
'Do I need to buy expensive equipment?'
- Not at all. You can start with your own body weight, soup cans, or a $10 set of resistance bands.
'Is it too late to start if I've never exercised before?'
- It is never too late. Studies show that people starting in their 60s and 70s can still see massive gains in muscle and bone health. Your body is incredibly resilient and ready to respond whenever you start.